About Us

The Story Behind Our Podcast

Behind The Mic

Fletcher Richman

Show Host

Fletcher is the Host of the Support Leaders Podcast.

Fletcher is the Cofounder & CEO of BubbleIQ, a two-way integration between Zendesk and Slack to help customer support teams create efficient workflows. 

About Our Show

The Support Leaders Podcast is a show with interviews of leaders in support all over the world to understand the tools, tactics, and training they use to create the best customer support teams and and the most amazing customer experiences. 

We believe that great customer support starts with the people that lead support teams, and we want to empower those people with best practices from their peers across the globe. 

A Global Community

Listeners of Support Leaders come from across the world. Join our community and subscribe to the podcast today!